Information about us
"How can you offer a great service and be competitive with all of the outsourcing that goes to the Philippines’ Capital City?"
It’s a great question, and we hear it a lot. Call centers are all over the Philippines particularly in Metro Manila. At GMCI, we are working to bring job opportunities to provincial areas while offering a better service to our customers. Metro Manila may be the technology hub of the country, but provincial areas such as Iloilo provides most of the capital city’s call center agents. GMCI wants to offer its customers quality agents at a reasonable price.
It’s a great question, and we hear it a lot. Call centers are all over the Philippines particularly in Metro Manila. At GMCI, we are working to bring job opportunities to provincial areas while offering a better service to our customers. Metro Manila may be the technology hub of the country, but provincial areas such as Iloilo provides most of the capital city’s call center agents. GMCI wants to offer its customers quality agents at a reasonable price.
People
Our people make the difference. We use technology and sophisticated business strategies to serve people better. Our agents all have solid academic education, substantial multi-cultural exposures and remarkable proficiency in English, both oral and written. At GMCI, we hire the best people.
Innovation
We seldom follow the status quo. We aggressively pursue better solutions to exceed expectations in every area of our business.
Services
Services include the usual inbound and outbound telemarketing programs such as lead generation, appointment-setting, telesales, 24/7 customer service support, order-taking, technical help desk, and reservations, among others. We are also engaged in website navigation, internet-related problems, troubleshooting, responding to software and hardware problems, as software development assistance, web-enabled services, and customized BPO to a broad spectrum of industries.
How may we Help?
Hi… How may I help you? We will be there to greet your customers when you’re not. GMCI USA, LLC invites your company to join the center stage in this highly competitive global market by tapping our cost-effective channel of communication via call center, servicing for customer contact.
The Benifits About Using Us
The benefits and opportunities for increased productivity are widespread in the global market as you get to meet and capture your clientèle through our customer support servicing.